Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Contact Details: Name, email address, phone number, address, when you contact us via the website form or by email.
• Order Information: Details about requested products (dimensions, finishes, specifications) to be able to process your request.
• Communications: The content of correspondence between us.

We may also automatically collect certain technical data through cookies and similar technologies (e.g., IP address, browser type, pages visited).

2. Purpose of Data Processing

We use your information to:

• Respond to your requests and questions related to our products (custom-made vanity units).
• Process and manage custom joinery orders.
• Improve the functionality and experience on our website.
• Fulfill legal obligations.

We do not use your data for automated marketing (newsletters) without your explicit consent.

3. Data Sharing

We do not sell, rent, or trade your personal data to third parties. Data may only be shared with:

• Technical service providers (e.g., website hosting) who help us operate the site, under strict confidentiality commitments.
• Competent authorities, only if required by law.

4. Data Security

We take reasonable measures to protect your information against unauthorized access, use, or disclosure. As a small local workshop, we process data with care and professionalism.

5. Your Rights

In accordance with applicable legislation (including GDPR), you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Delete your data (the "right to be forgotten"), under certain conditions.
• Restrict processing.
• Object to processing.
• Data portability.

To exercise these rights or for any privacy-related questions, please contact us at: contact@divadesk.com.

6. Policy Changes

We reserve the right to update this policy periodically. The current version is always posted on this page, with the revision date indicated below.

Last Updated: April 2024